Payment Terms: In order to accommodate booking flexibility, our one to one sessions operate on a first-come, first-served basis. Immediately after your booking, a confirmation email and payment receipt will be sent to you. 

Breathwork Routine and Online Resources: After your session is completed, Ciaran McKeown will email you with a routine. Access to Buteyko Clinic or Oxygen Advantage online resources will follow shortly after this time. Please check your email inbox, including your spam folder, for these. 

Discounts: Students who have purchased a Buteyko Clinic Zoom Seminar with Patrick McKeown are eligible for a one-time discount of 10 percent.

Booking Rescheduling: A fair usage of two rescheduling requests can be made at no extra charge. If you wish to change your appointment time, you can do so using WhatsApp, email, or through the form on our Contact Us page. Please note that we require notification at least 48 hours before your reserved time.

Refund or rescheduling requests made with less than 48 hours’ notice or for missed appointments without any prior notification cannot be accommodated. This is because we are unable to offer appointment times to other students at very short notice.

Booking cancellations: In case you need to cancel, please use the options on our Contact Us page. We provide a full refund -less a fee of 15 USD to cover card processing  charges- if we receive 5 days or more notice of the cancellation. To ensure maximum convenience for all of our students, we are not able to cancel rescheduled sessions. 

Late to Join: If your session has started and you haven’t joined yet, we will reach out to you via email, WhatsApp, and phone to notify you. However, we kindly request that you make every effort to arrive on time. If you anticipate being late, please let us know using any of the methods on our Contact Us page, as our instructor is on standby for the duration of the session.