Please take a moment to review the following terms for our One to One bookings.
Payment Terms: In order to accommodate booking flexibility, our One to One sessions operate on a first-come, first-served basis.
Discounts: Students who have purchased an Buteyko Clinic Zoom Seminar with Patrick McKeown are eligible for a one-time discount of 10 percent.
Booking cancellations: We provide a full refund -less the fee of 10 USD that the credit card system charges- if we receive 5 days or more notice of the cancellation. In case you need to cancel please use the options on our Contact Us Page.
Booking Rescheduling: If you wish to change your appointment time you can do so using WhatsApp, email or through the form on our Contact Us Page. Please note we require notification at least 2 days before your reserved time.
Refund or rescheduling requests made with less than 2 days’ notice or for missed appointments without any prior notification cannot be accommodated. This is because we are unable to offer appointment times to other students at very short notice.
Late to Join: If your session has started and you haven’t joined yet, we will reach out to you via email, WhatsApp, and phone to notify you. However, we kindly request that you make every effort to arrive on time. If you anticipate being late, please let us know using any of the methods on our contact page, as our instructor is on standby for the duration of the session time.